Cancellation by the customer
Enable this option to show the cancel button in the booking process.
The Cancel button allows you easily restart or cancel the appointment/booking procedure you’re customers making to return to a blank start form.
To set the text of the Cancel button, Go to Webba Booking Settings>Wording/Translation and set the text in the Booking cancel button text.
By adding a placeholder, you can easily allow your clients to cancel their appointment settings by including a placeholder
in their confirmation email. Go to Webba Booking>Settings>Email Notification>Message to a customer (on booking). Include your preferred cancellation message for your customer in your confirmation email.
Take note, for this cancellation link to work, you must define a landing page to confirm this operation of cancellation. Click here to learn how to define your landing page.
You can set a period before the appointment date for which cancellation is no longer allowed. Go to Webba Booking>Settings>Booking rules>Cancellation buffer (minutes).