Webba Booking comes with built-in integration for Google Analytics events, allowing you to track key actions within your booking forms. This integration helps you monitor user behavior, optimize the booking process, and gain valuable insights into how customers interact with your services.
All you need to do is to ensure that Google Analytics is properly configured on your website. If you haven’t already set up Google Analytics, follow this guide for detailed instructions: Google Analytics Setup Guide.
To read more about Google Analytics events, read this guide on how they work and where to see them on your Google Analytics account.
What Google Analytics Events Are Being Tracked? #
Webba Booking automatically tracks the following key events using Google Analytics. These events provide detailed insights into user actions during the booking process:
- webba_service_description_toggled: This event tracks when a user toggles (expands or collapses) the description of a service in the booking form.
- webba_service_selected: This event fires when a user selects a service in the booking form.
- webba_form_rendered: This event is triggered when the “Details” section of the booking form (name, email, etc.) is displayed.
- webba_payment_methods_shown: This event fires when a user completes the “Details” section and advances to the payment methods.
- webba_search_time_slots: This event is triggered when a user has selected a date.
- webba_time_slot_selected: This event is triggered when a user selects a specific time slot during the booking process.
- webba_booking_completed: This event is triggered when a user successfully completes a booking—either by submitting details for free services or finalizing payment for paid services.
Example of Webba Booking events on Google Analytics
