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Send customer an email (on cancellation)



Step 1. Set the Send customer an email (on cancellation). Check the box if you want to send an email to the customer to notify him about the cancelation.

Step 2. Multiple booking cancellation notification mode (admin).
Choose whether you want to group cancellations or send an email for each cancellation

Step 3. Enter the Subject of an email to customer (on cancellation). Specify the subject of the letter that will be sent to the customer from the group (up to 100 characters). For example, ‘Appointment notification’. You can also use placeholders.

Step 4. Enter the Message to customer (on cancellation by administrator). Use the text editor to edit the email message. To insert a placeholder directly related to the client or service data, use the special buttons :
Service NameCustomer NameGroup Customer NameBooking dateBooking timeCustomer phoneCustomer emailCustomer comment, Items count.

Step 5. Enter the Message to customer (on cancellation by customer). Use the text editor to edit the email message. To insert a placeholder directly related to the client or service data, use the special buttons :
Service NameCustomer NameGroup Customer Name, Booking dateBooking timeCustomer phoneCustomer emailCustomer comment, Items count.