When saving a service, Webba Booking gets stuck. Why?
In most cases – it’s the WordPress Permalink setting issue. Go to WordPress Permalink settings and set type to anything except “plain”. Then try adding and saving the service in Webba again.
I get “An unexpected error occurred” error message while testing a booking. What can I do?
This error may occur because an incorrect settings in one or both of these options:
- In these settings: Booking rules -> Advanced settings -> Block time slots after X hours from the current time
This options should not be empty. Set zero (0) if you don’t use this rule. - In these settings: General -> Tax
This options should not be empty. Set zero (0) if you don’t use this rule.
In the booking form, I get “An unexpected error occured” warning. What to do?
You might be facing a cache-related issue. Here are two potential solutions to resolve this problem:
Solution 1 (recommended): Exclude the booking page from caching. This prevents cached data from affecting form submissions, reducing errors.
Solution 2: Open the Webba Booking Settings –> General –> Advanced Settings and turn on the option ‘Disable advanced security checks’
Note that this may lower security, so Solution 1 is preferred for maintaining security.